Some software firewalls prompt you when a program attempts to access the Internet. Configure your software firewall: Software firewalls restrict access to your computer. If you are connected via a wired connection, then try a different cable.ģ. Try a different Internet connection: If you are connected via WiFi, try a wired connection. Temporarily disable your antivirus software: See your antivirus documentation for information on how to disable antivirus temporarily.Ģ. You need an Internet connection to download and update Adobe apps.ġ. Help appriciated.Įrror code 117: The download appears corruptedĮrror code 117 indicates that the download appears corrupted. I theorise that there is a conflict process, however I do not know which one. However, I have also tried on my own machine with anti-virus software and windows defender disabled, to no avail. I tried installing them on my wifes machine, and they download find, so i have ruled out our router. I am completely at a loss and have spent several hours trying to get the applications downloaded. I took all steps in the latter, via this link, and the steps in the troubleshooting found here: Naturally, I google searched, and found this page:įatal Error '117' occurred while download I procreeded to uninstall all of the apps, and they will not download/install. I tried with several of the other applications and they do the same thing.

I click to update, and it progresses to roughly 9-10%, then states 'Creative Cloud update failed', Error 117. I Opened Creative cloud and it states that there was an update. I have been a Creative Cloud user for years and this is the first time I have encountered this:

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